All of our products are manufactured with the highest of quality and is carefully inspected prior to shipment. We stand behind our products and warrant that all items will be free from manufacturing defects at the time of delivery.
If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine the damage is due to a manufacturing defect, we will repair it accordingly or, if we deem appropriate, replace the item. If the item is no longer available, we are happy to offer a replacement of similar value item or in our discretion allow for a refund of equal to the selling price of the original item.
Our lifetime warranty does not apply to items subjected to excessive wear, abuse or physical damage whether accidental or otherwise. If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.
Please contact us at [email protected] if you have any questions or would like to take advantage of our free lifetime warranty to service your BAEMONT jewellery.